To create the best possible custom jewellery piece, please ensure your uploaded images meet the following guidelines. We can only accept complaints if these conditions are met:

Image Requirements

1.  High-Quality Images:

•  The image must be clear, sharp, and not pixelated.
•  Avoid low-resolution or overly compressed photos.

2. Good Lighting:

• Use natural or well-balanced artificial lighting.
• Avoid images that are too dark, have strong shadows, or excessive glare.

3. Proper Composition:

•  The main subject (person, pet, or object) should be fully visible.
•  Do not submit cropped images where parts like ears, heads, or paws are missing.

4. Correct Positioning:

•  The image should clearly show the face or shape of the subject.
•  Front-facing or profile shots are recommended based on your request.
•  Make sure the subject is centred and well-framed.

Example of Ideal Images:

Do's:

Dont's: